This is true for all industries. Consequently, customer satisfaction and retention have become complex because the customer expects interaction with future-facing technology. This is the new norm. To sustain and flourish in the face of such industrial benchmarks, your enterprise needs adroit, intuitive and user-friendly service management software.
Nural Service is a powerful cloud-based automated customer service management software you can rely on. Optimise your after-sale service with an eagle’s eye view of your service operations on our dashboard. This helps you drive an efficient mechanism for After sales service Management. And that’s just the tip of the iceberg.
Cloud based repair management, Warranty management, spares and inventory, forward and reverse logistics, claims and reimbursements- Nural Service has your business covered. Nural Service is a comprehensive service management software that automates your after-sale relations with your customer, resulting in smoother transactions and happier customers. Our software coalesces all data points related to complaints, warranties, call backlog, buffer stock, reimbursements, reverse logistics and the like. Using this information, Nural Service visualises and charts trends, presenting an overview of your service-related processes on our dashboard. This helps you make relevant decisions better and forecast accordingly.
savings on business investment
inventory visibility- lean management
Improved response management
On-field and in-house applicability in response management
Heightened customer satisfaction and customer retention
With Nural Service, better reviews, clearer deliverables, smoother transactions and hassle-free after-sale communications await your enterprise. If you seek solutions that directly breathe efficiency into your enterprise’s relationship with its customers, or if you struggle with handling customers and customer-related data manually, Nural Service is the answer.
Service Management is vital for businesses as it is one of the most important ways to manage its relationship with customers. Functions like customer relationship management, after-sales services, and distribution of products to customers fall under Service Management. Hence it is essential for companies to manage all these functions very efficiently.
The several benefits of Service Management are:
A business can benefit a lot from a Repair Management System. Let’s point them all out one by one: